{"id":2553,"date":"2021-10-25T14:39:30","date_gmt":"2021-10-25T12:39:30","guid":{"rendered":"https:\/\/www.guzel.net.tr\/blog\/?p=2553"},"modified":"2021-10-25T14:39:33","modified_gmt":"2021-10-25T12:39:33","slug":"chatbot-nedir-ne-ise-yarar","status":"publish","type":"post","link":"https:\/\/www.guzel.net.tr\/blog\/genel\/chatbot-nedir-ne-ise-yarar.html","title":{"rendered":"Chatbot Nedir, Ne \u0130\u015fe Yarar?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Geli\u015fen teknoloji, internet kullan\u0131m\u0131n\u0131n h\u0131zl\u0131 y\u00fckseli\u015fi, \u00f6zellikle son birka\u00e7 y\u0131ld\u0131r daha fazla kullan\u0131lan online al\u0131\u015fveri\u015f siteleri hepsi de chatbot&#8217;un geli\u015fmesine \u00f6n ayak olmu\u015flard\u0131r. Ad\u0131ndan da anla\u015f\u0131laca\u011f\u0131 gibi sohbet robotu anlam\u0131na gelen ve insanlarla bilgisayar aras\u0131ndaki ileti\u015fimi sa\u011flayan <strong>chatbot<\/strong>, bug\u00fcn \u00f6zellikle m\u00fc\u015fterilerine h\u0131zl\u0131 d\u00f6n\u00fc\u015f sa\u011flamak isteyen e-ticaret sitelerinde s\u0131kl\u0131kla kar\u015f\u0131m\u0131za \u00e7\u0131kmaktad\u0131r. Sohbet robotlar\u0131n\u0131n ama\u00e7lar\u0131, destek operat\u00f6r\u00fc ya da m\u00fc\u015fteri temsilcisi olarak sizlere yaz\u0131l\u0131 veya s\u00f6zl\u00fc olarak yard\u0131mc\u0131 olmakt\u0131r. <strong>Chabot nedir<\/strong>, sorusuna yan\u0131t verdikten sonra nas\u0131l \u00e7al\u0131\u015f\u0131r, faydalar\u0131 nelerdir gelin onlara g\u00f6z atal\u0131m&#8230;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Chabot Nas\u0131l \u00c7al\u0131\u015f\u0131r?<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bir chatbot i\u00e7in anlama ve cevaplama olmak \u00fczere iki ana fonksiyon vard\u0131r.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Anlama<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Sohbet robotunun amac\u0131 sizlere yard\u0131mc\u0131 olmak oldu\u011fundan dolay\u0131 \u00f6ncelikle sizin verdi\u011finiz girdiyi anlamal\u0131d\u0131r. Girdileri anlamas\u0131 i\u00e7in farkl\u0131 robotlar olu\u015fturulmu\u015ftur. Button Bot&#8217;un sadece belirli c\u00fcmleleri anlamas\u0131na izin verilir. Veritaban\u0131na se\u00e7meniz i\u00e7in belirli c\u00fcmleler yerle\u015ftirilir. Chatbot sizin se\u00e7ti\u011finiz girdiye g\u00f6re haz\u0131r cevaplar\u0131 \u00f6n\u00fcn\u00fcze sunar. Keyword Rule Chatbot ise veritaban\u0131nda belirli anahtar kelimeler bar\u0131nd\u0131r\u0131r. Robota verdi\u011finiz girdilerde bu anahtar kelimeler bulunarak uygun d\u00f6n\u00fct haz\u0131rlan\u0131r. Ancak girdinizde bu anahtar kelimelerden birisi yoksa robottan d\u00f6n\u00fc\u015f alamazs\u0131n\u0131z. Intent-Based AI Chatbot yapay zeka tabanl\u0131 oldu\u011fundan siz soruyu nas\u0131l sorarsan\u0131z sorun chatbot bunu haf\u0131zas\u0131nda mant\u0131kl\u0131 bir fig\u00fcre oturtacak ve cevap verecektir. Autonomous AI Chatbots ise pek \u00e7ok insan\u0131n robotlar d\u00fcnyay\u0131 ele ge\u00e7irebilir mi sorusunun korkun\u00e7 cevab\u0131n\u0131 verecektir. Bu sohbet robotu ula\u015fabildi\u011fi her t\u00fcr veriyi \u00e7ekecek ve \u00f6\u011frenerek haf\u0131zas\u0131na kaydecektir. Bu verilerden yorumlamalar yapacakt\u0131r. Yani bu sistemin insanlara ihtiyac\u0131 yok. Bu da kendisini tehlikeli yap\u0131yor.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Cevaplama<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Chatbot, soruyu anlad\u0131\u011f\u0131nda haf\u0131zas\u0131ndaki bilgilere dayal\u0131 olarak bir d\u00f6n\u00fc\u015f verir. Button Bot\u2019lar i\u00e7in her soruya uygun cevap botu haz\u0131rlayan taraf\u0131ndan yerle\u015ftirilmi\u015ftir. Keyword Rule Chatbot\u2019lar ise anahtar kelimeleri yakalad\u0131klar\u0131nda d\u00f6n\u00fc\u015f vereceklerdir ancak kullan\u0131c\u0131n\u0131n amac\u0131 baz\u0131 durumlarda tam olarak anla\u015f\u0131lamayaca\u011f\u0131ndan problemler ortaya \u00e7\u0131kabilir. Bu problemlerin \u00e7\u00f6z\u00fcm\u00fc i\u00e7in Intent-Based AI Chatbot ortaya \u00e7\u0131kar\u0131lm\u0131\u015ft\u0131r. Yapay zeka tabanl\u0131 uygulama sayesinde kullan\u0131c\u0131n\u0131n nihai amac\u0131 do\u011fru alg\u0131lanarak en uygun cevap verilecektir. Deflection isimli bir cevapland\u0131rma yaz\u0131l\u0131m\u0131 daha vard\u0131r. Bu robot genel olarak m\u00fc\u015fteri temsilcisi rol\u00fcyle kar\u015f\u0131m\u0131za \u00e7\u0131kmaktad\u0131r. Yapay zeka tabanl\u0131 oldu\u011fundan kullan\u0131c\u0131ya kolayl\u0131kla d\u00f6n\u00fctler verebilir ancak veremedi\u011fi durumlarda sizi bir insana, m\u00fc\u015fteri temsilcisine y\u00f6nlendirecektir.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>&nbsp;<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Chatbot\u2019un Faydalar\u0131 Nelerdir?&nbsp;<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Eskiden chatbot olu\u015fturmak zor ve maliyetliydi ancak \u015fu an \u00fccretsiz olarak kendi sohbet robotunuzu olu\u015fturabilece\u011finiz pek \u00e7ok site mevcut. Bir kere olu\u015fturdu\u011funuz chatbot binlerce kullan\u0131c\u0131yla ayn\u0131 anda ileti\u015fime ge\u00e7ebilir. Bu da sizin i\u00e7in \u00e7al\u0131\u015fan say\u0131s\u0131n\u0131n az olmas\u0131 ve daha az maliyet anlam\u0131na gelmektedir. Ek olarak ba\u011flanmak isteyen kullan\u0131c\u0131lar\u0131n beklemesine gerek kalmayacak ki bu da y\u00fcksek m\u00fc\u015fteri memnuniyeti ve zamandan tasarruf demektir.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bir sohbet robotuna yapmas\u0131 gerekenleri atayarak rutin i\u015flerin h\u0131zl\u0131ca yap\u0131lmas\u0131n\u0131 sa\u011flayabilirsiniz. Kullan\u0131c\u0131lara alakas\u0131z bilgiler vermekten ka\u00e7\u0131narak kullan\u0131c\u0131n\u0131n amac\u0131na y\u00f6nelik h\u0131zl\u0131 \u015fekilde i\u015flemleri ger\u00e7ekle\u015ftirecektir bu pratiklik ise kullan\u0131c\u0131 say\u0131s\u0131n\u0131n artmas\u0131yla sonu\u00e7lanacakt\u0131r. G\u00fcn sonunda robottan detayl\u0131 analiz isteyebilir bu sayede de kullan\u0131c\u0131lar\u0131n isteklerine ve ihtiya\u00e7lar\u0131na y\u00f6nelik firman\u0131zda yenilikler yapabilirsiniz. Sohbet robotunun sistemden ald\u0131\u011f\u0131 veriler do\u011frultusunda size yaramayan m\u00fc\u015fterileri aradan \u00e7\u0131kararak yine zaman\u0131n\u0131zdan tasarruf etmi\u015f olur ve potansiyel m\u00fc\u015fterilerinizi ka\u00e7\u0131rmaman\u0131z\u0131 sa\u011flar. Robota d\u00fcnya \u00fczerindeki b\u00fct\u00fcn dillere eri\u015fme imkan\u0131 vererek pazar alan\u0131n\u0131z\u0131 da geni\u015fletebilirsiniz.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Se\u00e7im Nas\u0131l Olmal\u0131d\u0131r?<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Firman\u0131z i\u00e7in bir chatbot programlamak istiyorsan\u0131z \u00f6ncelikle yapman\u0131z gereken \u015fey robotun kullan\u0131m amac\u0131n\u0131 bulmak olmal\u0131. Bunun i\u00e7in de firman\u0131z\u0131n hedef kitlesini, bu kitlenin beklentilerini, ihtiya\u00e7lar\u0131n\u0131 tam olarak belirlemeniz gerekmektedir. E\u011fer hedef kitlenizi belirli sorular alt\u0131nda basit yan\u0131tlar tatmin edecekse Button Bot olu\u015fturmak en do\u011frusu olacakt\u0131r. Ancak kullan\u0131c\u0131lar\u0131n\u0131z uzun diyaloglara ihtiya\u00e7 duyuyorlarsa o zaman yapay zeka tabanl\u0131 bir chatbot olu\u015fturmal\u0131s\u0131n\u0131z.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Geli\u015fen teknoloji, internet kullan\u0131m\u0131n\u0131n h\u0131zl\u0131 y\u00fckseli\u015fi, \u00f6zellikle son birka\u00e7 y\u0131ld\u0131r daha fazla kullan\u0131lan online al\u0131\u015fveri\u015f siteleri hepsi de chatbot&#8217;un geli\u015fmesine \u00f6n ayak olmu\u015flard\u0131r. Ad\u0131ndan da anla\u015f\u0131laca\u011f\u0131 gibi sohbet robotu anlam\u0131na gelen ve insanlarla bilgisayar aras\u0131ndaki ileti\u015fimi sa\u011flayan chatbot, bug\u00fcn \u00f6zellikle&#8230;<\/p>\n","protected":false},"author":3,"featured_media":2554,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2553","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-genel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbot Nedir, Ne \u0130\u015fe Yarar? - G\u00fczel Hosting Internet Hizmetleri - Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.guzel.net.tr\/blog\/genel\/chatbot-nedir-ne-ise-yarar.html\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot Nedir, Ne \u0130\u015fe Yarar? - G\u00fczel Hosting Internet Hizmetleri - Blog\" \/>\n<meta property=\"og:description\" content=\"Geli\u015fen teknoloji, internet kullan\u0131m\u0131n\u0131n h\u0131zl\u0131 y\u00fckseli\u015fi, \u00f6zellikle son birka\u00e7 y\u0131ld\u0131r daha fazla kullan\u0131lan online al\u0131\u015fveri\u015f siteleri hepsi de chatbot&#8217;un geli\u015fmesine \u00f6n ayak olmu\u015flard\u0131r. 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